Refund & Returns Policy – Faded Fruits Gummies

At Faded Fruits Gummies, customer satisfaction is our priority. Due to the nature of our products, we maintain strict quality control and clear return guidelines to ensure safety, compliance, and fairness for all customers.

Return Eligibility

We accept returns only under specific conditions to protect product integrity and customer safety.

To qualify for a return:

  • The item must be unused, unopened, and in its original packaging
  • A return request must be submitted within 48–72 hours of delivery
  • You must provide proof of purchase (order number or receipt)

Products that have been opened or used cannot be returned due to hygiene and safety regulations commonly applied to consumable goods

Non-Returnable Items

The following items are not eligible for return or refund:

  • Opened or partially used products
  • Items returned after the allowed timeframe
  • Products purchased during sales, promotions, or clearance events
  • Orders rejected or returned due to incorrect shipping details

All sales are considered final unless they meet the conditions outlined in this policy.

Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, we will make it right.

To report an issue:

  • Contact us within 48 hours of delivery
  • Provide clear photos or videos of the product and packaging
  • Include your order number and description of the issue

Once reviewed and approved, we may offer:

  • A replacement product, or
  • A full or partial refund, depending on the situation

Most reputable policies only allow returns for damaged or incorrect items in this category

Refund Process

After your return request is approved:

  1. You will receive instructions on how to return the item (if required)
  2. Once received and inspected, we will notify you of the refund status
  3. Approved refunds will be issued to your original payment method

Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider

Return Shipping Costs

  • Customers are responsible for return shipping fees unless the error is on our end
  • Shipping costs are non-refundable
  • If your order qualified for free shipping, original shipping costs may be deducted from your refund

These terms are standard across most e-commerce return policies

Exchanges

We only offer exchanges under the following conditions:

  • The product is damaged, defective, or incorrect
  • The request is made within the allowed timeframe

We do not offer exchanges for:

  • Change of mind
  • Flavor preference
  • Personal taste

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again
  2. Contact your payment provider (processing times may vary)
  3. Reach out to our support team for assistance

Delays can occur due to banking processes outside our control

How to Request a Return or Refund

To initiate a request:

  1. Email our support team
  2. Provide your order number and reason for return
  3. Attach clear proof (photos/videos if applicable)

Our team will review your request and respond within 24–48 business hours.

Order Cancellations

  • Orders can only be canceled before they are processed or shipped
  • Once shipped, the order falls under this Return & Refund Policy

Important Notice

Due to the consumable nature of Faded Fruits Gummies products, we reserve the right to refuse any return that does not meet our policy conditions. This ensures product safety, compliance, and quality assurance for all customers.

Contact Us

For any questions regarding returns or refunds:

📧 Email: support@fadedfruitsgummiess.com
⏱ Response Time: 24–48 business hours

Final Agreement

By placing an order with Faded Fruits Gummies, you agree to this Refund & Returns Policy. We are committed to providing a safe, transparent, and reliable shopping experience.